Recruiting and management of Data Entry Team in Bulgaria for an EU client leader on the marketing software market. The evolution of the team made great transformation of the client’s service. The progress in the structure of the process that we built in Bulgaria achieved great results. The team continues to expand and relocates more kinds of positions with variety of jobs descriptions every year.
We build Accounting and Bookkeeping Teams for our clients from scratch. We manage change, efficiency, quality, and productivity of teams. Within the EU, accounting is quite identical and that is why we manage to serve our EU customers at a high level. For our client, a leading property management company on the EU market, we successfully helped them established a business unit of their own in Bulgaria.
We recruit and perform overall management of System Administrators for our international clients in Bulgaria, taking care of the integrity and cohesion of employees and their effective integration with management for the purposes of specific projects. We perform management processes related to subsidiaries and the overall presence of brands in the country as well as relocation, team optimization, management of the entire business in the country.
We have built a Customer Service Team for an EU client. The department serves the client by chat and e-mail, records complaints and provides consulting in connection with the client’s main business activities, handing out tickets to the Sales and delivering the exact model of customer service needed. We have created the Customer Support position to be completely remote.
The Human Resources Team is being built extremely successfully as a separate business unit and serves all activities related to hiring employees, preparation of salaries, recruitment and construction of positions, activities for cohesion and leisure of employees, employee engagement management, community management.
More and more companies are starting business in the crypto field. The construction of each of the standard teams has specifics that need to be taken into account by contractors with experience in crypto business. We have experience with traders, exchange business, NFT, WEB3, token-based platforms, IT crypto consulting, payments in crypto.